MONAT Lawsuits in 2018 (The Full Story)

5. MONAT Lawsuits: Timeline of Events

In this section, I will cover the timeline of events and how all the lawsuits started.

I'll also show how the media was hacked by the hairdressers to manipulate public opinion, and how class-action lawyers jumped on a chance to make a lot of money.

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Four Hairdressers Start a Dumpster Fire on Facebook

In 2017, Mags Kavanaugh, hair stylist and salon owner in Clearwater, Florida began making defamatory statements about MONAT online.

Monat Lawsuits 2018: Mags Kavanaugh Sued for Defamation
Mags Kavanaugh (Photo credit: Facebook)

Kavanaugh, who sells products that compete with MONAT, was posting a lot of stuff on Facebook that was not only damaging but also factually incorrect.

In late 2017, 3 other hairdressers, all selling competing products, began also posting defamatory content about MONAT.

These hairdressers include:

  • Vicki Nittinger of Jacksonville, Florida
  • Adele (Toni) Miller of Las Vegas, Nevada
  • Kayla Baker of Highland Township, Michigan
MONAT lawsuits 2018
Adele (Toni) Miller (Photo credit: Facebook)
Kayla Baker (Photo credit: YouTube)

In addition to the four hairdressers, a woman named Vickie Harrington, was also involved in online defamation of MONAT.

Harrington, a resident of North Carolina, joined MONAT as a Market Partner (meaning she was a distributor and could buy the products wholesale and was able to earn a commission selling them). Harrington used or sold the initial product shipments she received, representing approximately $900 in value.

Monat Lawsuits 2018: Vickie Harrington Sued for Defamation
Vickie Harrington (Photo credit: Facebook)

Within approximately three months of becoming a Market Partner, Vickie Harrington demanded a full refund of all products she had purchased from MONAT (approximately $900 in value). MONAT rejected Harrington's demand for a refund because it was beyond MONAT's 30-day money-back guarantee window.

In the next section, we will learn how the Facebook hate group was started.

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The MONAT Facebook Hate Group

Around November or December of 2017, the 4 hairdressers and former Market Partner Vickie Harrington started a Facebook “hate group” called “MONAT – My Modern Nightmare”

MONAT lawsuits 2018
Post in the MONAT hate group (Source: Facebook)

The original group no longer exists (see below — MONAT required them to take it down after they settled) but at the height before it was shut down in February 2018, there were somewhere around 15-20,000 members in the group.

The admins were adding people to the hate group to the tune of hundreds of people per day. 

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If you know how Facebook groups work, anyone can be added to a group without their permission or knowledge.

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How people get added to Facebook groups
MONAT lawsuits 2018

It's disingenuous of them to claim that they had 20,000 people in their hate group, since many (most?) people were added by someone else without their knowledge.

I took the screenshots above of the second Facebook hate group, which was started after the first one was shut down. But I remember looking at the original group and it was the exact same thing — admins adding people to the group.

Libelous Posts in the Hate Group

Women in the hate group were blaming MONAT shampoo for everything from heavier periods and mood swings to miscarriages to tumors.

Yes, they were claiming that this natural shampoo was giving people cancer.

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Here are a few examples of the kind of outrageous posts that were in the MONAT hate group, being spurred on by the 4 hairdressers and Vickie Harrington:

MONAT lawsuits 2018
Post from MONAT hate group on Facebook
MONAT lawsuits 2018
Post from MONAT hate group on Facebook
MONAT lawsuits 2018
Post from MONAT hate group on Facebook

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MONAT Filed Suit for Defamation

In an effort to protect their reputation and stop the libel, MONAT filed 4 defamation lawsuits against the 3 hairdressers and the former Market Partner.

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Mags Kavanaugh was the first one sued for defamation, all the way back in July, 2017.

Monat Lawsuits 2018: Mags Kavanaugh Sued for Defamation

Not to mention hateful and vitriolic:

Monat Lawsuits 2018: Mags Kavanaugh Sued for Defamation

Subsequent lawsuits were filed against Vickie Harrington in January, 2018 and against Kayla Baker and Adele (Toni) Miller in February, 2018.

Vicki Nittinger was not sued.

Links to the Lawsuits

You can read the MONAT defamation lawsuits yourself — they are online:

Some of the Women Settled in MONAT's Favor

Some of the four women sued by MONAT — Mags Kavanaugh, Vickie Harrington, Kayla Baker and Toni Miller — settled.

UPDATE: I say “some” because I don't know how many actually settled. I was told by my source that they had all settled but now I'm being told it was only one or two who settled so far.

Also, it seems at least one or two of the women MONAT sued for defamation has countersued. I heard this from Adele (Toni) Miller who text messaged me on Facebook Messenger today. I asked her for more information regarding the suit so I could update this post, but she blocked me (not sure why — I have the screen shots and I didn't say anything offensive)… so I couldn't find anything else out from her.

A woman who goes by “Dixie Dust” on Facebook, who has been writing blog posts today in response to this one, says that two of the lawsuits were settled: Mags Kavanaugh and Vickie Harrington. Kayla Baker's and Toni Miller's lawsuits are still pending.

Incidentally, “Dixie Dust” was asking about my husband on Facebook, which was super creepy so I blocked her. I asked her several times to reveal her identity but she refused. I make it a rule not to interact with anonymous strangers online, but when anyone I don't know seems unhinged and they start talking about my family members, that's an immediate block.

No idea who this person is but she is obviously involved with these lawsuits, since she's been blogging about it for several months.


I will be updating this post with information as I receive it.

What that means is the women who were sued had to pay MONAT.

Additionally, they had to shut down their hate group and remove all their libelous posts on social media. (UPDATE: Yes, looking back it was Vickie Harrington who shut the hate group down. I remember that from a video someone sent me of Kayla Baker talking about it.)

You know what that means?

Scroll back up and read the definition of defamation. For a victim to prove that they were defamed, the statement has to be false. If the statement is true, it's not defamation.

In other words, if what these women were alleging about MONAT — that it causes miscarriages and hormone problems and hair loss — then why did they settle?

If the things they were saying were true, they should have been able to prove it.

Unless it was all a bunch of lies.

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Haters Take Over Consumer Complaint Websites

The snowball of lies was rolling downhill and the faster it went, the bigger it got.

In addition to the libelous posts being spread in their hate group and on Facebook pages, the hate group members next turned to consumer complaint websites.

In a classic online mob fashion known as an internet “pile on”, they descended en masse upon 3 different websites — the Better Business Bureau, the FDA website, and Trust Pilot — in an effort to deluge them with complaints.

All three websites got hundreds of complaints in a matter of days.

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Monat Lawsuits 2018: The Full Story
Monat Lawsuits 2018: The Full Story
Monat Lawsuits: The Full Story

As you can see in the screenshot below, Vicki (I believe this is Vicki Nittinger) is saying she's hoping they get more complaints on the FDA website:

Monat Lawsuits: The Full Story

It's small and hard to read so I'll quote what she says here:

“I'm not supposed to say so so keep it here but the only reason I posted that today is because the reporter was saying she needed more people to complain to the FDA because she had already called them asking for a statement and to find out how many people had complained and she's also called monat several times with no response but she messaged me because she saw the pictures that I posted of the scalp and wanted permission to use them so I posted the plea without including her hoping it would bump up the number of complaints to the FDA and she's doing the interviews tomorrow”

Wait… what? Hello! Does that not raise a major red flag for anyone else?

“The reporter was saying she needed more people to complain to the FDA”???

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So Who Was This Reporter, Exactly?

I'm not sure who that reporter was, but I do know the hairdressers were conspiring with a few different TV stations to produce a story about their claims against MONAT.

MONAT lawsuits 2018

The first story ran in March, 2018 on the Las Vegas Fox channel.

It was picked up by multiple FOX and ABC stations and in the coming weeks, the story ran in cities including Denver, Indianapolis, Cleveland, Cincinnati, Tulsa, Detroit, Milwaukee, Kansas City, New York City, Tampa, San Diego, and others.

The video segments were also posted to YouTube and shared all over Facebook.

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All in the Family

And it turns out that Adele (Toni) Miller's daughter, one of the women sued for defamation, is a news producer the local Fox affiliate in Las Vegas that originally ran the story.

UPDATE: I was contacted by Adele (Toni) Miller on Facebook Messenger today (2/18/19). She did not dispute the fact that her daughter worked for the news station but she wanted me to make a correction. Her daughter works for ABC News in Las Vegas, not Fox News. As far as I can tell, this is the same station that ran the first story about the MONAT hate group.

Monat Lawsuits: The Full Story
MONAT lawsuits 2018
Jessica Miller, Toni Miller's daughter (Photo credit: Instagram)

I confronted Michelle Linn, reporter at FOX 23 in Tulsa after her story aired and asked her about Toni Miller and her daughter, Jessica. She didn't seem to know anything about it.

But we have evidence that Toni Miller was working with her daughter, Jessica to get the story produced.

The photo below is a screengrab of a Facebook comment (sorry it's so small).

Monat Lawsuits: The Full Story

The comment is from Adele (Toni) Miller and it says:

“Truth. If you can get any of your clients to speak with my daughter for her News story that would be fantastic.”

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Fake News!

Needless to say, it is clearly a breech of journalistic integrity that the news channel Jessica Miller worked for did not disclose the fact that their news producer was related to one of the women being sued for defamation, and therefore had a personal bias. Journalists do have bias, but we need to disclose it.

It's also sloppy journalism to produce stories with such little investigation.

But I guess they got what they wanted. A story that would go viral. Because viral stories equal more viewers, which is what news stations need.

Go to the next page to continue reading…

Find Me Online

Ann Marie Michaels

I have 25 years of experience in digital and online media & marketing. I started my career in Silicon Valley and Los Angeles, working at some of the world’s top ad agencies. In 2007, after my first child was born, I started this little food blog which I grew to over 250K monthly unique website visitors and over 350K social media followers. For nearly 15 years, I've helped my audience of mostly moms and women 25-65 cook for their families and live a healthier lifestyle.

 The year after I started the blog, I founded a blog network in the health & wellness space called Village Green Network. I started the company on my coffee table and bootstrapped the business to over $1.3 million in annual revenue within 5 years. During that time, I helped a number of our bloggers become six figure earners. After being censored on almost every social media platform for telling the After being censored on almost every social media platform from Facebook and Instagram to Pinterest and Twitter, and being deplatformed on Google, I am now deployed as a digital soldier, writing almost exclusively about politics on my blog Cheeseslave.com. Because who can think about food when we are fighting the second revolutionary war and third world war? Don't worry, there will be more recipes one day. After the war is over.

69 thoughts on “MONAT Lawsuits in 2018 (The Full Story)

    1. Thank you for this article. These “women” who started this dumpster fire 🔥… well, no words. I can’t imagine being such a miserable human that you just spew nonstop lies. Very sad. Very sick.
      Thank you again for all of your great research and this very well written article.

  1. I haven’t used Monat but my neighbor sells/uses it and obviously loves it.
    I’m glad to hear Monat is winning/settling. I’m sure they’ll overcome the bad publicity.
    Thanks for all your hard work.

  2. Hmmm..lots if pieced together and misleading information here. Not to mention the fact that you claim how "Safe" it is. It's loaded with toxic chemicals. Those are facts. Fragrance alone is a huge red flag as it can contain 100's of toxic chemicals. Not to mention PEG's and others. Keep on using and selling it if you like it but stop the misleading info. This entire article just complains about other people "unfair" complaints. They have every right to their experience and opinion- Just as you do.

    1. Hi, Kim,

      Thank you for your comment.

      Please list the chemicals in MONAT that are "toxic".

      I covered PEGS and fragrance in my other posts, and in this one I linked to it. See the links to my blog posts above in section #9.

      I will include some excerpts below pertinent to your concerns:

      1. PEGS: MONAT does not contain PEGS.

      "Steareth-21 and CETEARETH-20 Are Only PEGs if They Are Contaminated
      Are you following? Therefore, there is no proof that Steareth-21 and CETEARETH-20 are PEGs. Steareth-21 and CETEARETH-20 are only PEGs if they are contaminated by ethylene oxide. They must be contaminated by ethylene oxide to be classified as a PEG. And there is no proof of that.

      Furthermore, according to one of the Market Partners in my upline, MONAT does small batch manufacturing and tests at four different points for a number of different factors, including contamination of primary ingredients (such as Steareth-21 and Cetereath-20)."

      2. Fragrance:

      "“Roughly 95% of all synthetic fragrance is derived from petroleum, crude oil.”

      This is true. Most fragrances are made from petroleum and yes, they are toxic.

      But MONAT does not use petroleum products of any kind in their formulations. Hence, based on logic, MONAT's fragrance formulations are not petroleum-based.

      Furthermore, note that although fragrance is allowed in Europe (see above), the EU is much more strict about which fragrance ingredients are allowed. There are many ingredients under the label of “fragrance” that are allowed in the US but banned in Europe.."

      Both of those are excerpts from my blog post:

      https://www.cheeseslave.com/are-monat-hair-products-toxic-debunking-the-myths/

      Finally, re: opinions. No, people do NOT have the right to spread "opinions" online if those "opinions" are false and defamatory. Reread the section above re: the definition of libel.

      1. MONAT uses NO toxic ingredients. None. The above statement is just another example of people spreading lies without knowing the facts. Isn’t that illegal?

    2. Not all fragrances are created equal. And obviously it wouldn’t be permitted in the UK if it was “loaded with toxic chemicals”. But ok. Arm chair scientists with their Google degrees. Please tell me more about these “PEGs” because I would LOVE to hear your input. Actually, I already know what you’re going to say so let me help you. There is a HUGE difference between PEGs and PEG ETHERs. Trideceth-12 is a PEG ETHER which reacts with another substance completely changing them both into something new. But I’m sure you knew that. 🙄 Formulation is more than what is on the label. Temperature, order ingredients are added, quantity, an ingredients that change in structure all have impact on what’s in the bottle. It’s more than reading a label and going to google.

      1. MONAT uses NO toxic ingredients. None. The above statement is just another example of people spreading lies without knowing the facts. Isn’t that illegal?

    3. KP’s comment is incongruent; paradoxical communication. Only worthy reply is to challenge Toxic claim.

  3. I believe a great many lawsuits are self serving and based on greed. Hair grows back, so to sue for hair loss seems like a reach for ill-gotten gain.

      1. I lost my hair. Like… By the handful. I eventually cut it all off to a pixie cut. The ONLY thing that changed in my life was that I started using Monat. I’m not suing and I’m not going around bad mouthing the company because obviously this isn’t everyone’s experience. That doesn’t mean it isn’t a valid one. I hope none of you find out the hard way.

    1. I want to reiterate what the other response said. I think you would feel differently if it were you. Have you tried to listen to these stories? Hair isn’t JUST growing back.

      Also, greed ?
      Class action lawsuits don’t pull in a lot of money it’s a very small amount because it costs so much to fight it. So many victims means that any money that is left over from the attorneys means it has to be divided up and that is assuming that the company doesn’t just claim bankruptcy to avoid paying.
      These women aren’t fighting because of greed. Most are fighting for awareness, to prevent this from happening to others.
      These people are monat customers and because monat is an MLM customer means that we were once friends and family. Most reps chose the company and their payday over the relationship with their friend.

      Don’t judge. Open eyes. Open heart.

          1. Obviously I haven't researched all of the women. But many of them have medical issues. Some may have allergic reactions.

            Again, some people can't eat peanut butter. But they don't start a hate group against Jiffy Peanut Butter.

            1. Hmm. Well we have talked about allergies and peanut butter. An allergy just doesn’t present this way. As you know. An allergy doesn’t cause sores, hairloss, change in Cycle, hot flashes, headaches. These are not allergic reactions.

              We are talking about thousands of women to whom I have had the pleasure of speaking to.
              Some had health issues but most had zero health issues before using monat

              The answer is simple, monats customers needed their help. Instead of helping us they turned us away. Because of that they are being sued. Some good old fashioned customer service could have fixed all of this.

              I really do wish you would be willing to an open dialogue.
              Until then good look woth everything

              1. Here’s how nut allergies present in my daughter: her throat closes up, she can’t breathe and she feels like she is going to suffocate. Because she is suffocating.

                But you don’t see me posting all over the internet that Jiffy Peanut Butter is evil.

                There are zillions of things that cause hot flashes, hair loss, changes in cycle.

                Soy milk latte have exponentially more estrogenic isoflavones than MONAT hair products.

                Let me prove it:

                Let’s say red clover and soy have around the same amount of isoflavones.

                There are 20-40 mg of isoflavones in a cup of soy milk. When you drink a latte you’re drinking at least a cup.

                When you wash your hair with MONAT, you’re using maybe a TBS AT MOST (including shampoo and conditioner). And the red clover in ONLY an extract, not the actual herb.

                If you average all the amounts in the chart in this study, it’s about 30-40%:

                https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2771774/

                So you are taking one TBS per day, putting it on your head (that’s if you wash your hair daily, which about 50% of the population does not) not even eating it. And In that TBS, there is only a small amount (5% or less) of the red clover extract, and in that red clover extract, there is only around 30-40% of isoflavones.

                We are talking trace amounts.

                Do you see how insane this is?

                1. The difference is Peanut Butter puts warnings and would never tell you to Push through the detox. Don’t you see the insanity of the lies told to sell a shampoo?

            2. You are delusional and lack empathy for these people who have suffered and co to ie to suffer at tha hands of this deceitful and unethical company. I hope Monat shuts its doors very soon. You don’t deserve to be seeking anything to anyone with the attitude that you have towards people who are suffering. Comparing a peanut allergy to hair loss and scalp sores is ridiculous! Get over yourself and wake tf up.

      1. Well I used it for 8 months and about 1/3 of my hair fell out. I don’t have any underlying condition that would cause the hair loss, and after I stopped using MONAT my hair loss stopped (coincidence?) and it is now growing back in again. It is a horrible experience and I think the truth of it all will come out in the courts (a still ongoing case btw).
        So anyways…. that’s MY truth.

        1. You go see a doctor about that? Do you have medical PROOF of that?! No? Then stop blaming your shampoo. Because it’s not your shampoo. Stress alone can cause hair loss. You don’t have to have a medical condition to lose hair.

          1. Yes, I saw my family doctor 3 times about it, and then a dermatologist. They all felt it was a reaction to the Red Clover (Monat). That was proof enough that I should stop using it.
            Then my hair grew back. *like magic*. And again, I am only speaking my truth.

            1. And again, again…. I’ll let the courts find the proof you keep requesting…. it’s happening. Stay tuned on that…..lol

              1. @ A. Hallgren Yes very likely could be coincidence — many many things can cause hair loss from stress to malnutrition, etc. If your doctor and dermatologist said red clover extract caused hair loss they obviously know nothing about it. Google it. All the studies and clinical testing show red clover extract promotes hair growth, not hair loss.

                1. Ok then, your opinion of my medical assessment is totally valid (not!).
                  Say what you want and protect your “business” interests…. like I said, this WILL all come out in court, and I’m happy to wait….

                  But for the record…. these women are not ONLY complaining of hair loss, it is a snowball effect of issues that are all tied to Monat use. It IS the common thread. And just cause you choose to call us all haters and summarize our experiences as “not true” – shows how willfully ignorant you are choosing to be… again, to save/make a few more dollars and hope it doesn’t happen to someone YOU know…. or worse, and I truly wouldn’t wish it on you, having it happen you YOU.

                  I think you’d be singing a different tune if it was YOUR hair that was damaged/lost….

                2. " If your doctor and dermatologist said red clover extract caused hair loss they obviously know nothing about it. "

                  AKA as I don't care what proof you have, Google knows more than your doctors.

                  WOW for someone who messed up so much of this with lies and half-truths it seems bold to think you know any damn thing at all.

                  1. There are more isoflavones in a soy milk latte than MONAT products. The red clover in MONAT is an EXTRACT which means it's a much lower percentage of isoflavones than pure red clover (see link below). Also, there is only 5% max of red cover EXTRACT in MONAT products. Finally you are not eating it.

                    https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2771774/

                    1. One more thing to add to this… when my daughter eats nuts, any kind of tree nuts, her throat closes up and she experiences anaphylaxis.

                      But she CAN eat food fried in peanut oil with no problems.

                      The AMOUNT DOES make a difference.

          2. I do have medical proof. I spent so much time in and out of hospitals and doctors offices while using monat. Bloodwork. MRIs. X-rays you name it, i did it. I even have a doctors email that said to stop using the shampoo that the ingredients in it are 100% causing my problems.

            1. I'm sorry you are experiencing medical problems. Hard to say what it was… since there are so many things that can cause hair loss.

              MRIs can actually cause hair loss (I covered this in the post above), so that may have exacerbated your hair loss.

              1. I used monat from September 2017 to January 2018
                My MRI was December 26, 2017. Pretty sure it didn’t cause any problems. Especially hairloss seeings I didn’t experience hairloss. I had hair breakage, a lot of it. But the reason I was told to quit monat was the effects on my hormones.
                It was the red clover in the IRT that I believe effected me and the red clover in the IRT that prompted my MD to have me discontinue use of Monat. I believe I shared this on your fb page but I may be wrong
                My issues were over stimulated hormones.
                Having an extremely heavy period nearly the whole time I used monat(went back to normal as soon as I quit)
                The MRI was for the horrible migraines, debilitating. The mri came back clear. Once I quit monat my migraines left.
                It was so interesting. I had other problems that also ended when monat use stopped

                Just my experience and my opinion.
                No shame in sharing our truths. If people want to try monat they will still try it. I’m just hoping that because of stories like mine and others they will know what to watch for in case they too start to have problems.
                I would hope that any one would want the same for their family and friends
                Thanks for your time
                ~D

                1. There is less than 5% red clover extract in the shampoo and it is an EXTRACT not straight red clover. You're leaving it on your scalp for less than 5 minutes. There is no way that would impact your hormones.

                  There are tons of foods that contain high amounts of phytoestrogens, so it could just be what you're eating.

                  "Three different types of phytoestrogens can be found in over 300 foods, according to Cornell University. One class, isoflavones, is found in legumes — with soybeans being the major source of this form of phytoestrogen. A second class of phytoestrogens, known as lignans, is found in high-fiber foods, including flax, brans, beans and cereal. Finally, coumestans can be found in different kinds of beans, including pinto beans, split peas and lima beans. The richest sources of phytoestrogens in the human diet include soybeans, red clover, whole grains and flaxseed. Herbs with high concentrations of phytoestrogens include hops, thyme, licorice and verbena, notes NYU Langone Medical Center. Some herbs often thought to have phytoestrogens that in fact do not include saw palmetto, wild yam, chasteberry, ginseng, black cohosh and dong quai. These herbs may, however, mimic the effects of estrogen in certain conditions."

                  Source: https://www.livestrong.com/article/83849-foods-contain-phytoestrogen/

                  1. The IRT contains Red Clover doesn’t it? And that is a leave in treatment… so it stays on your scalp until your next wash….

                    1. It is red clover extract, and it is a trace amount.

                      Capixyl™ is an emollient blend that helps to protect the scalp, strengthen and thicken hair while supporting natural growth. Red Clover extract in the ingredient Capixyl is only a trace amount, and, when applied topically in cosmetic hair care products, will not have any impact on hormones.

                      According to our Capixyl supplier, Lucas Meyer Cosmetics Canada Inc., “Capixyl™, if used according to the recommended dosage, is safe, and has been evaluated with a battery of safety tests for skin irritation, skin sensitization, phototoxicity, and mutagenicity to support the conclusion of its safe use. There is abundant information in scientific literature that includes human clinical trial studies to support the safety of Red Clover extract when used as dietary supplements containing high levels Red Clover extract. Therefore Capixyl™ with its low level of Red Clover Extract can be safely used in cosmetic product applications including hair care formulations.”

                      https://truthaboutmonat.com/faq/

                    2. Oh Aubrey Reisinger – the same person who personally attacked me online on my Facebook page? Wow, what is wrong with you people? You seriously have nothing better to do than waste everyone’s time. You are banned. Your comments will be filtered into the trash.

                    3. Here’s a study done on red clover extract – it is only WEAKLY estrogenic even at a 15% concentration administered by gavage (force fed):

                      https://academic.oup.com/jn/article/132/1/27/4768404

                      Monat is less than 5% concentration and YOU’RE NOT EATING IT.

                      Your argument is WEAK at best.

    2. Though I don’t entirely agree, well stated anonymous!
      Unfortunate that your comment is followed by undesirable trolling activity; which leads to one needing to scroll at length to get to meaningful conversation.

  4. I’m so impressed by all the research you did for this article.

    I get frustrated when I hear people say anything about hair loss or breakage and Monat. I agree with you completely on the reasons. Unfortunately when I first started using it I didn’t listen to the tips or read up on it. I was using my professional styling tools on the highest heat and not using any styling aids in my hair. So bare naked silky clean hair and brutal heat. My hair STILL wasn’t breaking off or falling out but I did notice my ends were not improving. Since I started using the blow out cream AND turning down the heat I’m seeing a big difference. I try to make sure to tell everyone the tips now.

    Anyhow, luckily I haven’t had to deal with people throwing a lot of negativity at me when I share Monat BUT if I did, I could use this very well researched blog. Thank you for all the information.

  5. I appreciate your research and this is written very well. I’m glad you wrote this and more of us need to let out the truth. Thank you

    1. Thank you Nancy, I appreciate it.

      Three of the women from the original hate group are now messaging me on Facebook and asking questions about my husband (????), and making personal attacks against me.

      I blocked them.

      1. You put their private business out there in public, at least they have the common courtesy to ask you in private…just sayin’…🤷‍♀️

        1. Hi, Norma, are you talking to me?

          I didn't put anyone's private business out there in public – these are all public posts. If they didn't want people to see it they shouldn't have put it on Facebook.

          1. Norma – I deleted your last comment because it was a personal attack. I do not allow personal attacks on my blog per my comment policy. If you post another personal attack against anyone in the comments, you will be banned from commenting.

            1. Thank you for deleting my comment. 😊
              A question for you….Do you not consider calling and referring to a group of people as “haters” a personal attack? I personally certainly DO feel personally attacked when that term is used continuously when people have only spoken their truth. Just curious where your line is when it comes to personal attacks. Thanks!

                1. I saw a lot of went down on your Facebook page/comment thread yesterday and it seems a LOT of comment sof other users experiences we’re deleted…. although there was NO evidence of an attack – only personal anecdotes.
                  What gives? Is your policy pretty fluid? Do you consider poor experiences with Monat to be an “attack”?

                  1. Bald Gal –

                    Yes, every comment I deleted was due to a violation of my comment policy. If people just calmly report bad experiences, and don't attack anyone, their comments stay. Unfortunately ALL of them made personal attacks. I have all the screen shots. My policy is the same on Facebook as it is here on my blog. I'll paste it here for you:

                    My comment policy

                    I love to get comments on this blog! However, it is important to keep things civil. Please be kind and respectful. If you wouldn't say it in person, don't say it online. Spam comments will be deleted. Personal attacks will be deleted. I will ban you from commenting at my discretion if you make personal attacks or threats.

  6. Wow! That was long! I’ve never bought Monat and didn’t even know it existed. I have no intentions of ever buying it in future, not because of the controversy but because it is an MLM company (yes, i know, they call it direct selling now -different name, same game). I have yet to hear of an MLM company that doesn’t use unethical or at the very least highly questionable business strategies. The entire business structure is unethical.

    1. How is it unethical? In what way?

      I actually think network marketing is the best business model on the planet. In fact, I have a post coming up on that topic — debunking the idea that network marketing is scam.

  7. Wow, Anne Marie, thank you so much for putting in the time to research all of this and hanging in there with professionalism through all the comments. I’ve recently signed up as a market partner for MONAT and then started hearing the negative press about it. This article really helped me make sense out of all the conflicting information out there. Bravo!

    1. Hi, Danne, no worries on my name. Thanks so much for commenting.

      This whole process of researching and publishing this blog post was very illuminating for me. What was especially revealing was the people who commented and how they commented… not just here but also on my FB page and in FB messenger.

      I also got a lot more information about some of the “haters” — I haven’t had time to update but wow… just wow.

      For example, I have a whole Google drive full of screenshots about Vicki Nittinger… one of the hairdressers who started all of this. Screenshot after screenshot of people saying she duped them out of money. She has been sued a number of people for fraud/conning them out of money.

      Kind of needs a whole other post…

      Anyway, thanks again for your comment.

  8. Hi Ann,

    I am deeply offended by your inclusion of my full name and face in your article without my permission. My comment was pure speculation and I find it so incredibly boundary-crossing to use my web presence to discredit others. Please remove my face and name from this article immediately.

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