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7. Status of the MONAT Class Action Lawsuit
So, what is the status of the MONAT class action lawsuit?
There were 11 class action lawsuits filed last year — from February through July of 2018 (scroll up to see section 1 of this blog post for the full list of lawsuits).
These lawsuits are currently being merged into one “Multidistrict Litigation” class action lawsuit.
From what I have heard from my sources, I believe they are in “discovery” which means they are collecting information about the different plaintiffs and their cases.
Lawsuits take a long time… and from what I read online on the different legal websites, this one looks to be slated for next year (2020).
That's part of the reason I wanted to write this blog post. Instead of waiting to hear the outcome (which is going to take another year), I wanted to lay out the evidence so that consumers can learn the real story.
Needless to say, I'm very confident MONAT will win this impending class action lawsuit based on two things:
- The precedents set by the four women settling in the defamation lawsuits. If there had been any validity to their claims, based on factual evidence, why did they settle?
- There are so many medical issues among the plaintiffs in the class action lawsuit, as I outlined in the last section. It will be very tough for these women to prove the shampoo was what caused their hair loss and damage.
8. The Online Attacks Continue
Meanwhile, the libelous attacks against MONAT are continuing online. Not a week goes by that I don't hear about people making defamatory claims.
Just this past week I witnessed two different “dumpster fires” in comment threads on Facebook.
What is very interesting to me is many of these women who are bashing MONAT online are selling competitive products.
Not only that, but they typically do not disclose that they are being compensated by the competing companies.
Let's take a look at some of their comments… and connect the dots…
Prose Shampoo Reps Trashing MONAT
Prose is a hair care company that is competing with MONAT. And yes, they pay their reps commissions. Just like MONAT.
Here is a woman, Jahaza Spooner Duncan, trashing MONAT, saying it makes people's hair fall out and damaging their hormones.
She seems to like to trash multiple companies as you can see from this next post… I use a lot of these products and I have friends who sell them, so I disagree with her.
Spooner Duncan claims she “doesn't want to hurt anyone selling MONAT” (yeah, right – look at all the people she just trashed in the post above…)
She goes on to say she got “huge welts” and “horrible bumps” from MONAT.
You can see in the screenshot below, she is recommending Prose shampoo and offering free coupons.
However, she doesn't disclose that she gets paid by Prose. This is actually an FTC violation.
Here's another comment posted by Angela Avery, a friend of Jahaza Spooner Duncan's. She's claiming she got bald spots from using MONAT.
Avery is a hair stylist at Ulta Beauty, according to her Facebook profile.
Apparently she is also a Prose hair care rep, which she does not disclose in her comments. This I found out by digging through her Facebook posts.
It's really not cool when people aren't upfront about what they promote. I also really don't like it when people bash other companies.
Other Shampoo Reps Trashing MONAT
This week in another private group for natural moms, I saw women trashing MONAT. I hid the names on the following comments because these were posted in a private group.
The original poster posted in the group asking if people in the group knew if MONAT was safe. She seemed like she didn't know anything about it and had never used it and even signed her post with a friendly, “Thanks in advance (TIA)!”
But the friendliness vanished and the claws came out when one of the members of the group innocently said they liked MONAT.
The original poster revealed that she had “open sores” and “miscarriages” from using MONAT.
Weird, huh? Why post about MONAT like you know nothing about it and then admit that you think it caused damage?
Other posters in the group chimed in with similar comments:
When confronted and directly asked if the ladies posting were reps for the competitive product, they hit back at the person defending MONAT:
So Wrong!
Not only are these types of Facebook posts defamatory, but they are deceptive as well.
I can't stand it when people trash competitive products in an effort to promote their products. If your product is so good, lead with it. Why trash other people and the products they represent?
The only thing worse than that is when people do it and don't disclose the fact that they are doing it. Just so tacky and unprofessional.
I could go on.
I have screenshots of almost the exact same types of posts from multiple threads from reps of other companies. Just on and on and on. Like I said, I see it constantly.
But I'll stop here because I'm just sick of posting about it. I think I've made my point. If someone is trashing a brand online, and they are a rep for a competitor and they don't disclose it, you obviously can't trust them.
9. Are There Ingredients in MONAT That Could Cause Hair Loss or Breakage?
There is NOTHING in MONAT products that would cause hair loss or breakage. I actually wrote a couple articles on my blog in which I went into great detail about all the ingredients.
Here are those 2 articles:
MONAT Review: Why I Switched to MONAT Hair Products
Are MONAT Ingredients Safe? (MONAT Hair Products Review)
I even have a spreadsheet in the first one that lists all the ingredients and charts them as they are ranked on the Skin Deep website.
If you or someone you know believes MONAT damaged their hair, I challenge you to find ONE ingredient in any MONAT product that causes breakage or hair loss. As you can see in my articles above, I have been through the ingredients with a fine tooth comb. There is nothing in these products that would cause hair to break or fall out.
What Causes Hair Loss?
Lots of different things. Hair loss can be caused by medical conditions, hormonal disorders, stress, and many other things.
Read more about the causes of hair loss.
What Causes Hair Breakage?
Again, lots of things. Chemical processing (bleaching, coloring, etc.), heat tools, stress, poor diet.
Read more about what causes hair breakage.
Silicones Act Like a Band-Aid
Now, here's something interesting you probably don't know… Most modern shampoos and hair products contain silicones, gums and waxes that leave a build up on your hair strands and on your scalp.
Don't believe me? Watch this video:
MONAT products are free of silicones, gums, and waxes. Why does MONAT avoid these ingredients? Because these ingredients clog pores and block hair follicles which in time can lead to hair loss.
This is why sometimes when people switch from hair products full of silicones to MONAT, and they continue to excessively damage their hair with chemical processing and/or heat tools, they can experience breakage.
But it's not the MONAT products causing the damage. It's the excessive chemical processing and heat tools that are set too high. And this could happen to anyone switching to a more natural hair product that is silicone-free.
This is why we MONAT reps always tell our customers to “turn down the heat tools.”
Too Much Protein Can Also Cause Breakage
Another thing that can cause breakage in hair strands is overuse of hair care products that contain protein.
These ingredients include:
- Hydrolyzed collagen
- Wheat protein
- Quinoa protein
- Soy protein
- Rice protein
- Silk protein
- Keratin
- Oat flour
- Amino acids
There's nothing wrong with using hair care products that contain protein. But overuse of these products can cause breakage of the hair strands.
If you use too much protein and don't use enough moisturizing products, that is the problem.
Here's a good article to read to learn more about how too much protein can cause breakage.
Can You Name One Ingredient in MONAT That Causes Breakage or Hair Loss?
I have researched hair care ingredients of multiple brands extensively… and I can't find anything in MONAT products that would cause breakage or hair loss.
Yes, MONAT does have some products that contain protein, such as the Replenish Masque, but the instructions say to use it once or twice a week. We also recommend that people follow that masque with one of the conditioners (that's why it's sold with the leave in conditioner in the set).
Again, I challenge you to find ONE ingredient in MONAT products that cause breakage or hair loss.
If anyone wants to try to prove their case, please comment below.
10. But Aren't Some People Having Bad Reactions to MONAT?
Yes. Some people do legitimately have bad reactions to MONAT. But it is a very small percentage.
I have a friend who is allergic to essential oils. She tried MONAT but had a bad reaction. Probably due to the essential oils. She told me she can't use any products with essential oils.
Does this mean MONAT is harmful? No, it does not.
Some people have bad reactions to bread because they are gluten intolerant. Does that make bread toxic? Should these people sue the bread companies?
There are other people who can't eat peanuts — people who will literally die from eating peanuts.
Does this mean bread and peanuts are harmful to human health?
Of course not. Humans have been thriving on wheat and nuts for thousands of years. Yes, a small percentage of people cannot tolerate gluten — but it's only about 1% of the population.
Does this mean anyone who manufactures, promotes or sells peanut butter and bread are evil and bad — and that we should ban them from continuing?
Again, absolutely not. The idea is simply ridiculous.
11. Conclusion: Are MONAT Products Harmful or Dangerous?
Are these MONAT class action lawsuits warranted? Should customers be wary of MONAT products?
Let's look at the facts:
MONAT currently has over 1 million happy customers.
Furthermore, MONAT has a 30-day money back guarantee. Less than 1% of MONAT customers return the products (Source).
A tiny percentage of people were in a hate group on Facebook… At its peak that group had about 20,000 members. 20,000 out of 1,000,000 is 2%. That is an extremely small fraction! (And again, many of these people were added to the group by admins.)
So yes, there are some people MONAT didn't work for. But it's a tiny, tiny percentage. We're talking about less than 1%.
While a very tiny fraction of people may have an allergic reaction (which is true of any personal care product or food), there is no evidence that MONAT is harmful to any meaningful amount of people.
Bottom line: The people who are suing MONAT over allegations of negative reactions will have a very tough time proving that it's the shampoo — and not the drugs they are taking, or the or medical treatments they are undergoing, or preexisting medical conditions they have, or damage they are doing to their own hair via heat tools and chemical processing.
In other words, the things people were saying in the hate group were NOT TRUE.
So are MONAT products dangerous or harmful to human health? Are MONAT hair products causing people's hair to fall out or break?
There's simply no evidence of that.
Share Your Thoughts Below About the MONAT Lawsuits
Have you had a good experience or bad experience with MONAT? Do you think class action lawsuits and defamation lawsuits are a good thing or a bad thing? Would you ever sue someone? Please share your thoughts in the comments.
Pin This Post: MONAT Lawsuits: The Full Story
Thank you for this well written post listing the facts !
You're welcome!
Thank you for this article. These “women” who started this dumpster fire 🔥… well, no words. I can’t imagine being such a miserable human that you just spew nonstop lies. Very sad. Very sick.
Thank you again for all of your great research and this very well written article.
Thanks for your comment Amy
I haven’t used Monat but my neighbor sells/uses it and obviously loves it.
I’m glad to hear Monat is winning/settling. I’m sure they’ll overcome the bad publicity.
Thanks for all your hard work.
Thank you Alisa!
Hmmm..lots if pieced together and misleading information here. Not to mention the fact that you claim how "Safe" it is. It's loaded with toxic chemicals. Those are facts. Fragrance alone is a huge red flag as it can contain 100's of toxic chemicals. Not to mention PEG's and others. Keep on using and selling it if you like it but stop the misleading info. This entire article just complains about other people "unfair" complaints. They have every right to their experience and opinion- Just as you do.
Hi, Kim,
Thank you for your comment.
Please list the chemicals in MONAT that are "toxic".
I covered PEGS and fragrance in my other posts, and in this one I linked to it. See the links to my blog posts above in section #9.
I will include some excerpts below pertinent to your concerns:
1. PEGS: MONAT does not contain PEGS.
"Steareth-21 and CETEARETH-20 Are Only PEGs if They Are Contaminated
Are you following? Therefore, there is no proof that Steareth-21 and CETEARETH-20 are PEGs. Steareth-21 and CETEARETH-20 are only PEGs if they are contaminated by ethylene oxide. They must be contaminated by ethylene oxide to be classified as a PEG. And there is no proof of that.
Furthermore, according to one of the Market Partners in my upline, MONAT does small batch manufacturing and tests at four different points for a number of different factors, including contamination of primary ingredients (such as Steareth-21 and Cetereath-20)."
2. Fragrance:
"“Roughly 95% of all synthetic fragrance is derived from petroleum, crude oil.”
This is true. Most fragrances are made from petroleum and yes, they are toxic.
But MONAT does not use petroleum products of any kind in their formulations. Hence, based on logic, MONAT's fragrance formulations are not petroleum-based.
Furthermore, note that although fragrance is allowed in Europe (see above), the EU is much more strict about which fragrance ingredients are allowed. There are many ingredients under the label of “fragrance” that are allowed in the US but banned in Europe.."
Both of those are excerpts from my blog post:
https://www.cheeseslave.com/are-monat-hair-products-toxic-debunking-the-myths/
Finally, re: opinions. No, people do NOT have the right to spread "opinions" online if those "opinions" are false and defamatory. Reread the section above re: the definition of libel.
MONAT uses NO toxic ingredients. None. The above statement is just another example of people spreading lies without knowing the facts. Isn’t that illegal?
Not all fragrances are created equal. And obviously it wouldn’t be permitted in the UK if it was “loaded with toxic chemicals”. But ok. Arm chair scientists with their Google degrees. Please tell me more about these “PEGs” because I would LOVE to hear your input. Actually, I already know what you’re going to say so let me help you. There is a HUGE difference between PEGs and PEG ETHERs. Trideceth-12 is a PEG ETHER which reacts with another substance completely changing them both into something new. But I’m sure you knew that. 🙄 Formulation is more than what is on the label. Temperature, order ingredients are added, quantity, an ingredients that change in structure all have impact on what’s in the bottle. It’s more than reading a label and going to google.
MONAT uses NO toxic ingredients. None. The above statement is just another example of people spreading lies without knowing the facts. Isn’t that illegal?
I believe a great many lawsuits are self serving and based on greed. Hair grows back, so to sue for hair loss seems like a reach for ill-gotten gain.
I think you’d feel differently if it was your hair that fell out…. it IS devastating!
As I said, I feel sorry for them. But it's not fair to blame the shampoo unless they can prove it.
Absolutely.
I lost my hair. Like… By the handful. I eventually cut it all off to a pixie cut. The ONLY thing that changed in my life was that I started using Monat. I’m not suing and I’m not going around bad mouthing the company because obviously this isn’t everyone’s experience. That doesn’t mean it isn’t a valid one. I hope none of you find out the hard way.
I want to reiterate what the other response said. I think you would feel differently if it were you. Have you tried to listen to these stories? Hair isn’t JUST growing back.
Also, greed ?
Class action lawsuits don’t pull in a lot of money it’s a very small amount because it costs so much to fight it. So many victims means that any money that is left over from the attorneys means it has to be divided up and that is assuming that the company doesn’t just claim bankruptcy to avoid paying.
These women aren’t fighting because of greed. Most are fighting for awareness, to prevent this from happening to others.
These people are monat customers and because monat is an MLM customer means that we were once friends and family. Most reps chose the company and their payday over the relationship with their friend.
Don’t judge. Open eyes. Open heart.
@TippE
I think maybe these women do think they are victims. But you CANNOT blame shampoo when you have PCOS or cyclical vomiting syndrome. Just not fair.
Do all of the women who have complained have PCOS and CVS?
Obviously I haven't researched all of the women. But many of them have medical issues. Some may have allergic reactions.
Again, some people can't eat peanut butter. But they don't start a hate group against Jiffy Peanut Butter.
Hmm. Well we have talked about allergies and peanut butter. An allergy just doesn’t present this way. As you know. An allergy doesn’t cause sores, hairloss, change in Cycle, hot flashes, headaches. These are not allergic reactions.
We are talking about thousands of women to whom I have had the pleasure of speaking to.
Some had health issues but most had zero health issues before using monat
The answer is simple, monats customers needed their help. Instead of helping us they turned us away. Because of that they are being sued. Some good old fashioned customer service could have fixed all of this.
I really do wish you would be willing to an open dialogue.
Until then good look woth everything
Here’s how nut allergies present in my daughter: her throat closes up, she can’t breathe and she feels like she is going to suffocate. Because she is suffocating.
But you don’t see me posting all over the internet that Jiffy Peanut Butter is evil.
There are zillions of things that cause hot flashes, hair loss, changes in cycle.
Soy milk latte have exponentially more estrogenic isoflavones than MONAT hair products.
Let me prove it:
Let’s say red clover and soy have around the same amount of isoflavones.
There are 20-40 mg of isoflavones in a cup of soy milk. When you drink a latte you’re drinking at least a cup.
When you wash your hair with MONAT, you’re using maybe a TBS AT MOST (including shampoo and conditioner). And the red clover in ONLY an extract, not the actual herb.
If you average all the amounts in the chart in this study, it’s about 30-40%:
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2771774/
So you are taking one TBS per day, putting it on your head (that’s if you wash your hair daily, which about 50% of the population does not) not even eating it. And In that TBS, there is only a small amount (5% or less) of the red clover extract, and in that red clover extract, there is only around 30-40% of isoflavones.
We are talking trace amounts.
Do you see how insane this is?
The difference is Peanut Butter puts warnings and would never tell you to Push through the detox. Don’t you see the insanity of the lies told to sell a shampoo?
I can see the lies you use on your website to lie to people about Monat. You should be ashamed of yourself for lying the way you do.
Unless they can prove the shampoo did it, it's just not fair and it's not right.
Well I used it for 8 months and about 1/3 of my hair fell out. I don’t have any underlying condition that would cause the hair loss, and after I stopped using MONAT my hair loss stopped (coincidence?) and it is now growing back in again. It is a horrible experience and I think the truth of it all will come out in the courts (a still ongoing case btw).
So anyways…. that’s MY truth.
You go see a doctor about that? Do you have medical PROOF of that?! No? Then stop blaming your shampoo. Because it’s not your shampoo. Stress alone can cause hair loss. You don’t have to have a medical condition to lose hair.
Yes, I saw my family doctor 3 times about it, and then a dermatologist. They all felt it was a reaction to the Red Clover (Monat). That was proof enough that I should stop using it.
Then my hair grew back. *like magic*. And again, I am only speaking my truth.
And again, again…. I’ll let the courts find the proof you keep requesting…. it’s happening. Stay tuned on that…..lol
@ A. Hallgren Yes very likely could be coincidence — many many things can cause hair loss from stress to malnutrition, etc. If your doctor and dermatologist said red clover extract caused hair loss they obviously know nothing about it. Google it. All the studies and clinical testing show red clover extract promotes hair growth, not hair loss.
Ok then, your opinion of my medical assessment is totally valid (not!).
Say what you want and protect your “business” interests…. like I said, this WILL all come out in court, and I’m happy to wait….
But for the record…. these women are not ONLY complaining of hair loss, it is a snowball effect of issues that are all tied to Monat use. It IS the common thread. And just cause you choose to call us all haters and summarize our experiences as “not true” – shows how willfully ignorant you are choosing to be… again, to save/make a few more dollars and hope it doesn’t happen to someone YOU know…. or worse, and I truly wouldn’t wish it on you, having it happen you YOU.
I think you’d be singing a different tune if it was YOUR hair that was damaged/lost….
" If your doctor and dermatologist said red clover extract caused hair loss they obviously know nothing about it. "
AKA as I don't care what proof you have, Google knows more than your doctors.
WOW for someone who messed up so much of this with lies and half-truths it seems bold to think you know any damn thing at all.
Dixie Dust you are banned from commenting due to personal attacks on my FB page. Same rules apply over here.
There are more isoflavones in a soy milk latte than MONAT products. The red clover in MONAT is an EXTRACT which means it's a much lower percentage of isoflavones than pure red clover (see link below). Also, there is only 5% max of red cover EXTRACT in MONAT products. Finally you are not eating it.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2771774/
One more thing to add to this… when my daughter eats nuts, any kind of tree nuts, her throat closes up and she experiences anaphylaxis.
But she CAN eat food fried in peanut oil with no problems.
The AMOUNT DOES make a difference.
I do have medical proof. I spent so much time in and out of hospitals and doctors offices while using monat. Bloodwork. MRIs. X-rays you name it, i did it. I even have a doctors email that said to stop using the shampoo that the ingredients in it are 100% causing my problems.
I'm sorry you are experiencing medical problems. Hard to say what it was… since there are so many things that can cause hair loss.
MRIs can actually cause hair loss (I covered this in the post above), so that may have exacerbated your hair loss.
I used monat from September 2017 to January 2018
My MRI was December 26, 2017. Pretty sure it didn’t cause any problems. Especially hairloss seeings I didn’t experience hairloss. I had hair breakage, a lot of it. But the reason I was told to quit monat was the effects on my hormones.
It was the red clover in the IRT that I believe effected me and the red clover in the IRT that prompted my MD to have me discontinue use of Monat. I believe I shared this on your fb page but I may be wrong
My issues were over stimulated hormones.
Having an extremely heavy period nearly the whole time I used monat(went back to normal as soon as I quit)
The MRI was for the horrible migraines, debilitating. The mri came back clear. Once I quit monat my migraines left.
It was so interesting. I had other problems that also ended when monat use stopped
Just my experience and my opinion.
No shame in sharing our truths. If people want to try monat they will still try it. I’m just hoping that because of stories like mine and others they will know what to watch for in case they too start to have problems.
I would hope that any one would want the same for their family and friends
Thanks for your time
~D
There is less than 5% red clover extract in the shampoo and it is an EXTRACT not straight red clover. You're leaving it on your scalp for less than 5 minutes. There is no way that would impact your hormones.
There are tons of foods that contain high amounts of phytoestrogens, so it could just be what you're eating.
"Three different types of phytoestrogens can be found in over 300 foods, according to Cornell University. One class, isoflavones, is found in legumes — with soybeans being the major source of this form of phytoestrogen. A second class of phytoestrogens, known as lignans, is found in high-fiber foods, including flax, brans, beans and cereal. Finally, coumestans can be found in different kinds of beans, including pinto beans, split peas and lima beans. The richest sources of phytoestrogens in the human diet include soybeans, red clover, whole grains and flaxseed. Herbs with high concentrations of phytoestrogens include hops, thyme, licorice and verbena, notes NYU Langone Medical Center. Some herbs often thought to have phytoestrogens that in fact do not include saw palmetto, wild yam, chasteberry, ginseng, black cohosh and dong quai. These herbs may, however, mimic the effects of estrogen in certain conditions."
Source: https://www.livestrong.com/article/83849-foods-contain-phytoestrogen/
The IRT contains Red Clover doesn’t it? And that is a leave in treatment… so it stays on your scalp until your next wash….
It is red clover extract, and it is a trace amount.
Capixyl™ is an emollient blend that helps to protect the scalp, strengthen and thicken hair while supporting natural growth. Red Clover extract in the ingredient Capixyl is only a trace amount, and, when applied topically in cosmetic hair care products, will not have any impact on hormones.
According to our Capixyl supplier, Lucas Meyer Cosmetics Canada Inc., “Capixyl™, if used according to the recommended dosage, is safe, and has been evaluated with a battery of safety tests for skin irritation, skin sensitization, phototoxicity, and mutagenicity to support the conclusion of its safe use. There is abundant information in scientific literature that includes human clinical trial studies to support the safety of Red Clover extract when used as dietary supplements containing high levels Red Clover extract. Therefore Capixyl™ with its low level of Red Clover Extract can be safely used in cosmetic product applications including hair care formulations.”
https://truthaboutmonat.com/faq/
Oh Aubrey Reisinger – the same person who personally attacked me online on my Facebook page? Wow, what is wrong with you people? You seriously have nothing better to do than waste everyone’s time. You are banned. Your comments will be filtered into the trash.
Here’s a study done on red clover extract – it is only WEAKLY estrogenic even at a 15% concentration administered by gavage (force fed):
https://academic.oup.com/jn/article/132/1/27/4768404
Monat is less than 5% concentration and YOU’RE NOT EATING IT.
Your argument is WEAK at best.
I’m so impressed by all the research you did for this article.
I get frustrated when I hear people say anything about hair loss or breakage and Monat. I agree with you completely on the reasons. Unfortunately when I first started using it I didn’t listen to the tips or read up on it. I was using my professional styling tools on the highest heat and not using any styling aids in my hair. So bare naked silky clean hair and brutal heat. My hair STILL wasn’t breaking off or falling out but I did notice my ends were not improving. Since I started using the blow out cream AND turning down the heat I’m seeing a big difference. I try to make sure to tell everyone the tips now.
Anyhow, luckily I haven’t had to deal with people throwing a lot of negativity at me when I share Monat BUT if I did, I could use this very well researched blog. Thank you for all the information.
Thank you so much for sharing, Carrie!
Thank you for all of your time and research!
Thank you – I appreciate you!
I appreciate your research and this is written very well. I’m glad you wrote this and more of us need to let out the truth. Thank you
Thank you Nancy, I appreciate it.
Three of the women from the original hate group are now messaging me on Facebook and asking questions about my husband (????), and making personal attacks against me.
I blocked them.
You put their private business out there in public, at least they have the common courtesy to ask you in private…just sayin’…🤷♀️
Hi, Norma, are you talking to me?
I didn't put anyone's private business out there in public – these are all public posts. If they didn't want people to see it they shouldn't have put it on Facebook.
Norma – I deleted your last comment because it was a personal attack. I do not allow personal attacks on my blog per my comment policy. If you post another personal attack against anyone in the comments, you will be banned from commenting.
Thank you for deleting my comment. 😊
A question for you….Do you not consider calling and referring to a group of people as “haters” a personal attack? I personally certainly DO feel personally attacked when that term is used continuously when people have only spoken their truth. Just curious where your line is when it comes to personal attacks. Thanks!
People who start a hate group? And talk in that hate group about how much they hate a product. Using the word hate?
Yeah, I call them haters.
If you read my comment policy on my FAQ, I'm very clear about no personal attacks in the comments.
I saw a lot of went down on your Facebook page/comment thread yesterday and it seems a LOT of comment sof other users experiences we’re deleted…. although there was NO evidence of an attack – only personal anecdotes.
What gives? Is your policy pretty fluid? Do you consider poor experiences with Monat to be an “attack”?
Bald Gal –
Yes, every comment I deleted was due to a violation of my comment policy. If people just calmly report bad experiences, and don't attack anyone, their comments stay. Unfortunately ALL of them made personal attacks. I have all the screen shots. My policy is the same on Facebook as it is here on my blog. I'll paste it here for you:
My comment policy
I love to get comments on this blog! However, it is important to keep things civil. Please be kind and respectful. If you wouldn't say it in person, don't say it online. Spam comments will be deleted. Personal attacks will be deleted. I will ban you from commenting at my discretion if you make personal attacks or threats.
Wow! That was long! I’ve never bought Monat and didn’t even know it existed. I have no intentions of ever buying it in future, not because of the controversy but because it is an MLM company (yes, i know, they call it direct selling now -different name, same game). I have yet to hear of an MLM company that doesn’t use unethical or at the very least highly questionable business strategies. The entire business structure is unethical.
How is it unethical? In what way?
I actually think network marketing is the best business model on the planet. In fact, I have a post coming up on that topic — debunking the idea that network marketing is scam.
Wow, Anne Marie, thank you so much for putting in the time to research all of this and hanging in there with professionalism through all the comments. I’ve recently signed up as a market partner for MONAT and then started hearing the negative press about it. This article really helped me make sense out of all the conflicting information out there. Bravo!
My apologies, Ann Marie! I just realized I spelled your name wrong in my first comment!
Hi, Danne, no worries on my name. Thanks so much for commenting.
This whole process of researching and publishing this blog post was very illuminating for me. What was especially revealing was the people who commented and how they commented… not just here but also on my FB page and in FB messenger.
I also got a lot more information about some of the “haters” — I haven’t had time to update but wow… just wow.
For example, I have a whole Google drive full of screenshots about Vicki Nittinger… one of the hairdressers who started all of this. Screenshot after screenshot of people saying she duped them out of money. She has been sued a number of people for fraud/conning them out of money.
Kind of needs a whole other post…
Anyway, thanks again for your comment.